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Issue with Crystal Server 2011 Trial version

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Thanks Ines and Sneha for the replies. There were no errors observed while installation. And also as mentioned by Sneha, CMS.exe not appearing in task manager.  What should be the credentials while connecting to server? is it the creds that we created while installing server (Administrator/[pswd])?

 

Below are the logs (replaced my host name with <mymachine>):

(not sure how to attach file in discussions)

Event Viewer when SIA is started

[Node Name: <mymachine>]

[User Name: <mymachine>$]

Server Intelligence Agent: CMS <mymachine>.CentralManagementServer has failed and the Server Intelligence Agent has not been able to connect to the cluster. Please verify your CMS port and database settings are correct.

[Node Name: <mymachine>]

[User Name: <mymachine>$]

Server Intelligence Agent: server <mymachine>.CentralManagementServer is considered failed because it has stopped 5 time(s) within 60 minute(s). Please restart this server.

[Node Name: <mymachine>]

[User Name: <mymachine>$]

Server Intelligence Agent: server <mymachine>.CentralManagementServer stopped unexpectedly.

[Node Name: <mymachine>]

[User Name: <mymachine>$]

Server Intelligence Agent: server <mymachine>.CentralManagementServer stopped unexpectedly.

[Node Name: <mymachine>]

[User Name: <mymachine>$]

Server Intelligence Agent: server <mymachine>.CentralManagementServer stopped unexpectedly.

[Node Name: <mymachine>]

[User Name: <mymachine>$]

Server Intelligence Agent: server <mymachine>.CentralManagementServer stopped unexpectedly.

 

Some of error statements found in Installation log (setupengine.log)

16:34:24.094 Error: GetSingleChildElement(): not element unexpectedly has >1 child element.

18:17:09.807 2013/08/14, 06:17:09: ... waited for 1200 seconds ...
18:17:39.822 2013/08/14, 06:17:39: CMS is up, but cannot log on to CMS. Giving up.
18:17:39.822 NativeActionExecutor: restoring path.
18:17:39.822 NativeActionExecutor: entry point returned successfully.
18:17:39.822 Error: *** Action failed.
18:17:39.822 ResumeSequenceInternal: properties written by this product sequence element:
18:17:39.822 +====== DUMP FOR PROPERTYBANK =======
18:17:39.822 | Number of properties: 0
18:17:39.822 +====================================

19:36:53.114 RunCommand: Get noWaiting: 0
19:36:53.114 RunCommand: WOW64 redirection is enabled
19:36:53.114 RunCommand: UseShellExecute:    false
19:37:01.304 err: Wed Aug 14 19:37:01 IST 2013 Error: Logon( Administrator, <mymachine>:6400, secEnterprise) failed
Error description: Server <mymachine>:6400 not found or server may be down (FWM 01003)
19:37:01.522 2013/08/14, 07:37:01: RunRedistProgram: return value -1
19:37:01.522 NativeActionExecutor: restoring path.
19:37:01.522 NativeActionExecutor: entry point returned successfully.
19:37:01.522 *** Action returned success.

18:18:23.299 Generating DFO file ServerIntelligence_Install_<mymachine>_OutOfBoxCrystalReportsProcessingServer_CrystalReportsProcessingService_dfo_frag.xml...
Generating DFO file ServerIntelligence_Install_<mymachine>_OutOfBoxCrystalReportsProcessingServer_TraceLogService_dfo_frag.xml...
Committing DFO file(s) for OutOfBoxCrystalReportsProcessingServer...

18:18:23.736 Successfully committed DFO file(s) for OutOfBoxCrystalReportsProcessingServer.
SUCCESS: confirmed server: <mymachine>.CrystalReports2011ProcessingServer, ID = 1047, CUID = ..........

 

Thanks,

Ramakrishna


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